February 9, 2012 5:31AM

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including you IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your credit card information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

Due to the nature of a service based organization, we do not provide refunds for any services already delivered. Your annual fee is used to establish and maintain your account in our system, and is not refundable. If you choose to discontinue using Riders Club of America for your transportation needs, we encourage you to forward all remaining funds to a charity of your choice. If you would prefer a refund of the unused balance, we will assess a 25% processing fee up to $100, with a minimum fee of $10. Refunds can ONLY be distributed to the most recent provider of funds to a specific account.

Unscheduled Ride Changes

Our drivers must be managed a day in advance in order to ensure that they do not drive over their expected time for a week. Riders who add a destination on a day of travel will be given one verbal warning that this is not acceptable. Repeat rider offenders will be charged a minimum of $25 above the cost of the transport and may be removed from future service.